Learn More

On-Demand Practice Advisory for Dental Leaders

High-level operational guidance when something important comes up in your practice.

 

Running a dental practice requires constant decision-making. Staffing issues, operational challenges, financial pressure, and leadership responsibilities often fall squarely on the practice owner.

VIP Practice Advisory gives you a trusted outside perspective when you need it—so you can think clearly, make confident decisions, and move forward without carrying everything alone.

VIP Advisory is limited to a small number of practices to ensure availability.

The Reality of Leading A Practice

Leading a Practice Can Be Isolating

 

Many practice owners find themselves navigating complex decisions without a neutral place to think things through.

When challenges arise, it can be difficult to step back and evaluate the situation objectively.

VIP Practice Advisory creates space for those moments—when you need experienced operational guidance to help you move forward with clarity and confidence.

WHAT VIP PRACTICE ADVISORY IS

A Flexible Alternative to Traditional Coaching Programs

 

Traditional consulting often requires long-term contracts and structured monthly meetings, even when you may not need support every month.

VIP Practice Advisory offers a more practical model.

Instead of committing to an annual coaching program, you maintain access to experienced operational support and schedule sessions only when something important arises in your practice.

Many VIP members use this advisory support when they want to:

  • talk through a difficult staffing decision
  • evaluate scheduling or production challenges
  • pressure-test financial or operational changes
  • navigate leadership conversations with their team
  • bring clarity to systems that feel messy or overwhelming
  • think through growth decisions before implementing them

HOW VIP WORKS

How the VIP Advisory Model Works

Membership

VIP Advisory Membership

$399 per month

Membership places you on retainer as a priority advisory client and provides ongoing access to support when you need it.

To ensure availability and personalized attention, VIP membership is limited to a small number of practices.

Sessions

On-Demand Advisory Sessions

$300 per session

VIP Advisory Membership

$399 per month

Sessions are focused conversations designed to help you work through real challenges and move forward with clarity.

Some members schedule regular monthly conversations, while others reach out during moments of transition, growth, or operational stress.

Early morning availability is available for busy practice schedules.

WHAT WE FOCUS ON

Operational Clarity Across the Practice

VIP Advisory conversations often focus on the areas that most directly impact practice stability and growth, including:

  • scheduling strategy and production goals
  • reducing cancellations and no-shows
  • front office communication and phone systems
  • patient journey and hospitality standards
  • leadership communication and team dynamics
  • operational systems and workflow
  • financial and operational decision-making

WHO VIP IS DESIGNED FOR

Who This Advisory Model Serves Best

VIP Practice Advisory is designed for practice owners and leaders who value thoughtful decision-making and strategic clarity.

It is often the right fit for:

  • practice owners navigating staffing or leadership challenges
  • growing practices that need experienced operational perspective
  • leaders who want a trusted sounding board for complex decisions
  • doctors who prefer flexible advisory support rather than long-term consulting contracts

WHY CLIENTS VALUE VIP

Why This Model Works

Many VIP members share that the most valuable part of the advisory relationship is simply having a trusted place to think out loud with someone who understands dental practice operations.

The model provides:

  • high-level operational guidance without long-term commitments
  • flexibility to access support when situations arise
  • a trusted advisor who understands the realities of dental practice leadership

Start With a Conversation

If you are navigating a challenge in your practice or simply want a trusted outside perspective, we can begin with a short conversation to determine whether VIP Practice Advisory is the right fit.

Dlogo

We're Here to Help.

Contact our office today to schedule your complimentary 60 minute consultation. Not sure what problems in your practice are a priority? No worries! We can prioritize your needs and put together a customized action plan that works for you AND with you!

Your Patients Deserve a Concierge Experience.

Your dental team will quickly develop the skills they need to improve your profitability, develop powerful communication, and boost your patient retention. By implementing systems and protocols through training that is personalized for your unique goals, you can push toward practice growth together as a team.

Develop Clear Systems, Protocols and Solutions

Enhance the everyday efforts of your team by incorporating proven systems, flawless customer service, and ethical practice values.

Become a Problem Solver

You will learn to spot leaks in your overhead, negotiate insurance fees with confidence, and fill your schedule with ideal, loyal patients.

Here's What You Can Expect:

one

Complimentary Discovery Call

You will have a 60 minute call with Dana to dig down and determine what your ultimate goals are and a clear picture as to next steps to get you started on achieving your success.

two

In-Office Evaluation As Needed

Coming into the practice allows us to see the office in action - what works well and what can be improved - firsthand. This allows us to best determine the actions needed to effect change in your practice. Our goal is your office running smoothly!

three

Create an Action Plan

After meeting with Dana, a collaborative customized plan based on your needs is created with you, your team and your budget in mind.

Build the Front Office of Your Dreams

At the Dental Concierge Institute, your front office associates will learn powerful tactics to improve their productivity and their customer service. Our empowered coaching can boost your patient retention and allow your front office to fill your schedule easily and effectively.

bodylogo
quote

See What Clients Just Like You Are Saying

Working with Dana was the best decision I  made for my office.  She listened to my frustrations and helped to get my team, not just the front office, on a plan for improvement that is creating a more productive and efficient workplace.  The team is happier and the systems implemented make the day easier to work and schedule changes don't interrupt the entire day any more.  I highly recommend working with Dana! 

 -Dr. Christie S.

Attention dental practice owners who want to do better: this review is for you!  Dental coach Dana Russell has helped take my practice to the next level through accountability, setting proper expectations, systems, and extraordinary customer service.  Dana has helped me achieve my goals of creating an exceptional patient experience, practice growth, and better work/life balance.  I am grateful to be working with a coach that is relatable for my team while having a patient-centered approach.  I highly recommend Dana Russell for your practice, team, and patients!

-Dr. Ryan

Enhancing Patient Care Through a Five-Star Concierge Dental Experience

August 19, 2026

The landscape of dentistry is evolving continually, and practices must adapt to meet higher patient expectations. Providing outstanding care means more than just clinical precision; it is about creating an experience that leaves patients feeling valued and respected. A five-star […]

Enhancing Patient Care with a VIP Treatment Approach in Your Dental Practice

August 17, 2026

Providing an exceptional dental experience goes beyond clinical expertise; it requires a committed approach to hospitality and personalized care. Implementing a VIP treatment approach for every patient can significantly enhance satisfaction, loyalty, and referrals. Dental Concierge Coach focuses on transforming […]