Develop Yourself and Your Team with Empowering, Relevant Training

The Dental Concierge Institute offers live online and in-person courses for your training needs.  We offer a Basics 101 course for those that are new to dentistry, an Office Manager Key Performance Indicator (KPI) course to help you shine as a manager, and modules in Phone Skills, Scheduling, Insurance and Case Acceptance to help team members learn and sharpen their skills

To learn more about our current course offerings, visit

Learn more about the Dental Concierge Institute here.


We're Here to Help.

Contact our office today to schedule your complimentary 30 minute consultation. Not sure what problems in your practice are a priority? No worries! We can prioritize your needs and put together a customized action plan that works for you AND with you!

Your Patients Deserve a Concierge Experience.

Your dental team will quickly develop the skills they need to improve your profitability, develop powerful communication, and boost your patient retention. By implementing systems and protocols through training that is personalized for your unique goals, you can push toward practice growth together as a team.

Develop Clear Systems, Protocols and Solutions

Enhance the everyday efforts of your team by incorporating proven systems, flawless customer service, and ethical practice values.

Become a Problem Solver

You will learn to spot leaks in your overhead, negotiate insurance fees with confidence, and fill your schedule with ideal, loyal patients.

Here's What You Can Expect:


Complimentary Consultation

You will have a 30 minute call with Dana to determine what your goals and needs are and a discussion on how we can help you achieve your success.


In-Office Evaluation

An in office evaluation helps us to see the office in action and determine that actions needed to serve you best. Our goal is your office running smoothly!


Create an Action Plan

After speaking with Dana, you will work together to develop a customized plan based on your office's needs and goals with you, your team and your budget in mind.

Build the Front Office of Your Dreams

At the Dental Concierge Institute, your front office associates will learn powerful tactics to improve their productivity and their customer service. Our empowered coaching can boost your patient retention and allow your front office to fill your schedule easily and effectively.


See What Clients Just Like You Are Saying

Working with Dana was the best decision I  made for my office.  She listened to my frustrations and helped to get my team, not just the front office, on a plan for improvement that is creating a more productive and efficient workplace.  The team is happier and the systems implemented make the day easier to work and schedule changes don't interrupt the entire day any more.  I highly recommend working with Dana! 

 -Dr. Christie S.


Dental Coach | Promoting Change

January 15, 2019

Change is scary. Change forces us out of our comfort zones and into the unknown, often into situations outside our control. We are afraid of change because we are afraid that this new challenge might make us look foolish, feel […]